Read our commonly asked questions
Our platform provides comprehensive logistics solutions including delivery services, warehouse management, real-time tracking, and merchant integration tools specifically designed for the Saudi Arabian market.
You can track your delivery in real-time through our mobile app or web portal using your unique tracking number. We provide live updates at every stage of the delivery process.
We cover all major cities across Saudi Arabia including Riyadh, Jeddah, Dammam, Mecca, Medina, and surrounding areas with expanding coverage to other regions.
Merchants can integrate through our API, mobile app, or web dashboard. We offer seamless integration with major e-commerce platforms and custom solutions for businesses.
Standard delivery is 1-3 business days within cities, 2-5 days across regions. Express same-day delivery is available in major metropolitan areas.
Yes, we offer secure cash on delivery services with multiple payment options and detailed transaction reporting for merchants.
Shipping costs are calculated based on package dimensions, weight, destination, and service type. You can use our online calculator for accurate pricing.
We use specialized packaging, careful handling procedures, and trained personnel for fragile items. Additional protective services are available upon request.
Yes, you can schedule deliveries for specific time slots through our app or customer portal. We offer flexible scheduling options for your convenience.
تقدم منصتنا حلولاً لوجستية شاملة تشمل خدمات التوصيل، وإدارة المستودعات، والتتبع الفوري، وأدوات تكامل التجار المصممة خصيصًا لسوق المملكة العربية السعودية.
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